Accessibility Statement

https://shivaphysicaltherapy.com/

Last Revised: July 2026

Our Commitment to Accessibility

Shiva Physical Therapy, LLC and Shiva Physical Therapy Franchise, LLC (collectively, "Company," "we," "us," or "our") are committed to providing a website experience that is accessible and usable for all visitors, including individuals with disabilities. We believe that every person deserves equal access to information about our physical therapy services and franchise opportunities.

Standards and Guidelines

We strive to ensure that our Website, located at https://shivaphysicaltherapy.com/, conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

We also aim to comply with applicable provisions of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973, as amended, to the extent they apply to our digital properties.

Current Status

We continually evaluate our Website to identify and address accessibility barriers. While we strive to adhere to WCAG 2.1 AA standards, our Website may not yet meet all recognized accessibility benchmarks in every area. We are actively working to improve compliance and are committed to ongoing enhancements.

Efforts we have made or are making to improve accessibility may include providing alternative text for images, ensuring sufficient color contrast, enabling keyboard navigation, structuring content with proper headings and labels, and testing with assistive technologies.

Limitations

Despite our best efforts, some content on our Website may not yet be fully accessible. This may include certain third-party content or integrations, documents in non-HTML formats (such as PDFs) that were created before our current accessibility standards were adopted, or dynamically generated content that may not meet all accessibility standards. We are committed to addressing these limitations as they are identified.

Alternative Formats and Assistance

If you are unable to access any content or functionality on our Website due to a disability, we want to help. We can provide information in alternative formats upon request, assist you over the phone or in person with any content you cannot access online, and work with you to find a reasonable accommodation that meets your needs.

Feedback

We value your feedback on the accessibility of our Website. If you encounter any accessibility barriers or have suggestions for how we can improve, please contact us. We take all feedback seriously and will make reasonable efforts to address reported issues promptly.

When contacting us about an accessibility issue, please include a description of the accessibility problem you experienced, the web page address (URL) where you encountered the issue, your contact information so we can follow up, and the assistive technology you were using, if applicable.

Contact Information

Please reach out using any of the options below:

Accessibility Coordinator
Shiva Physical Therapy
1001 Pemberton Hill Rd, Suite 204
Apex, NC 27502

Email: info@shivaphysicaltherapy.com

Phone: 919-342-9949

Hours of Operation: Monday through Friday, 8:00 AM to 5:00 PM EST

Third-Party Content

Our Website may link to or embed content from third-party services. While we encourage our partners and vendors to adhere to accessibility standards, we cannot guarantee the accessibility of third-party content. If you experience accessibility issues with third-party content linked from our Website, we encourage you to contact the third party directly and to let us know so we can consider alternative solutions.

Enforcement and Complaint Procedures

If you believe that you have been denied access to our Website or its content on the basis of disability, and our internal process has not satisfactorily resolved your concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, at https://www.ada.gov/, or the U.S. Department of Health and Human Services, Office for Civil Rights, at https://www.hhs.gov/ocr/.