https://shivaphysicaltherapy.com/
Last Revised: July 2026
Shiva Physical Therapy, LLC and Shiva Physical Therapy Franchise, LLC (collectively, "Company," "we," "us," or "our") respect your privacy and are committed to protecting it through compliance with this Website Privacy Policy ("Policy"). This Policy applies to both our clinical practice and our franchise operations as they relate to information collected through our Website.
This Policy describes: the types of information we collect from you or that you may provide when you visit https://shivaphysicaltherapy.com/ and any other websites or digital properties owned or controlled by the Company that link to this Policy (collectively, the "Website"); how we collect, use, maintain, protect, and disclose that information; and your choices and rights regarding your information.
This Policy applies to information collected on this Website, through email, contact forms, or electronic communications between you and this Website, and through interactions with our advertising or marketing content on third-party websites where such content links to this Policy.
This Policy does not apply to:
This Website is not a patient portal and is not a covered entity or business associate under the Health Insurance Portability and Accountability Act ("HIPAA") for purposes of information collected through this Website.
By accessing or using the Website, you agree to this Policy. If you do not agree, please do not use this Website. We may update this Policy from time to time; continued use constitutes acceptance of any changes.
This Policy should be read in conjunction with our Website Terms of Use and HIPAA Website Disclaimer, which are incorporated herein by reference. Use of this Website by franchisees, prospective franchisees, or their employees may also be governed by separate written franchise agreements, disclosure documents, or internal policies. Where applicable, those agreements may supersede portions of this Policy. This Policy applies solely to the Website and does not govern clinical services, franchise agreements, or provider-patient relationships.
Shiva Physical Therapy does not collect, request, store, or process Protected Health Information ("PHI") or medical data through this Website. We do not request diagnoses, medical histories, dates of birth, Social Security numbers, treatment details, imaging results, or insurance data through this Website. We strongly discourage users from submitting any medical or health-related information through Website forms, email, or chat features. Any such information voluntarily submitted is done at your own risk, is not intended for clinical use, and is not subject to HIPAA protections.
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone number, city/state, IP address | YES |
| Professional Information | Employment background for job or franchise inquiries | YES |
| Commercial Information | Franchise interest, business ownership details | YES |
| Internet Activity | Browsing history, search history, Website interaction data | YES |
| Inferences | Preferences related to services, franchise interest, Website usage | YES |
| Health/Medical Information | Diagnoses, symptoms, treatments, insurance details | NO |
| Sensitive Personal Info | SSN, driver's license, financial accounts, biometric data | NO |
| Protected Classifications | Race, religion, sexual orientation, disability status | NO |
We collect information directly from you when you submit a contact or inquiry form, request franchise information, apply for employment, subscribe to newsletters, or communicate with us. We also collect information automatically through Website usage data as described in Section 4 below.
If you use free-text boxes such as contact forms, do not include medical, diagnostic, insurance, or sensitive personal information. Submissions beyond what is specifically requested are considered non-confidential, and we are not responsible for information you voluntarily submit.
We may use cookies to improve functionality and user experience. These include Strictly Necessary Cookies for basic Website operation, Performance Cookies for analytics and site improvement, Functionality Cookies for language or preference settings, and Advertising Cookies for marketing performance where applicable. You may disable cookies through your browser settings, though doing so may limit Website functionality.
We may use analytics services such as Google Analytics to evaluate Website performance and traffic trends. These tools collect anonymized or aggregated data. For more information on how Google Analytics uses data, review Google's privacy policy at https://policies.google.com/technologies/partner-sites.
We may use web beacons for email engagement tracking and marketing effectiveness measurement. These technologies do not collect or link to health data.
We use collected information for legitimate business purposes, including: responding to inquiries and requests; providing franchise or employment information; improving Website performance and usability; communicating updates, services, or opportunities with your consent; internal analytics and operational improvement; security, fraud prevention, and legal compliance; and evaluating franchise applications and prospective business relationships.
We never market or sell personal information.
We retain Personal Information only as long as reasonably necessary to fulfill business purposes, legal obligations, or contractual requirements. Franchise-related inquiries may be retained for a longer period consistent with regulatory requirements under the FTC Franchise Rule.
We do not sell or lease your Personal Information to any third party for marketing purposes. We may disclose information to affiliated entities or franchise partners in connection with franchise operations; to trusted third-party service providers who assist with Website hosting, email platforms, analytics, and marketing; when legally required, such as compliance with laws, subpoenas, or court orders; to protect the rights, safety, or property of the Company, our users, or the public; and in connection with a business transfer such as a merger, acquisition, or sale of assets, where information will be transferred consistent with this Policy.
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing communication. You may request access to, correction of, or deletion of your Personal Information by contacting us. You may limit communications to transactional messages only. We do not require marketing consent to provide requested services or information.
If you voluntarily provide a mobile phone number, we may send non-clinical messages related to appointment inquiries, franchise or employment communications, and administrative notifications. We do not transmit medical information via SMS. Message and data rates may apply. You may opt out at any time by replying "STOP." Reply "HELP" for assistance.
This Website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If such information is identified, it will be removed promptly. If you are a parent or guardian and believe your child has submitted information through this Website, please contact us immediately.
This Policy does not apply to third-party websites linked from our Website. We do not control the privacy practices of external platforms and encourage you to review their privacy policies independently before sharing information.
Certain states, including California (under the California Consumer Privacy Act as amended by the California Privacy Rights Act), Colorado (under the Colorado Privacy Act), Virginia (under the Virginia Consumer Data Protection Act), and others, provide consumers with additional rights regarding their personal information.
Shiva Physical Therapy does not sell or share Personal Information as defined under applicable state privacy laws. We do not engage in targeted advertising using personal information, and we do not process sensitive consumer data as defined under these laws. If you reside in a state that provides additional privacy rights, you may submit requests regarding access, correction, deletion, or portability of your information by contacting us at the information below.
This Website is designed for use by individuals in the United States only. We do not warrant that this Policy or the Website complies with the laws of any other jurisdiction. Information may be stored and processed in the United States and is subject to U.S. laws.
We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, use, alteration, and disclosure. However, no electronic transmission or storage method is 100% secure. Users are responsible for protecting their own devices, networks, and credentials. If you believe your information has been compromised, please notify us immediately.
We may update this Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this page regularly. Material changes may be communicated through a prominent notice on the Website.
For questions about this Privacy Policy or your information, please contact:
Shiva Physical Therapy, LLC / Shiva Physical Therapy Franchise, LLC
1001 Pemberton Hill Rd, Suite 204
Apex, NC 27502
Phone: 919-342-9949
Email: info@shivaphysicaltherapy.com
Franchise Email: franchise@shivaphysicaltherapy.com
Website: https://shivaphysicaltherapy.com/
