Website Terms of Use

https://shivaphysicaltherapy.com/

Last Revised: July 2026

IMPORTANT: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE.

1. Scope and Acceptance

These Website Terms of Use ("Terms") govern your access to and use of the website located at https://shivaphysicaltherapy.com/ (the "Website"), which is owned and operated by Shiva Physical Therapy, LLC and Shiva Physical Therapy Franchise, LLC (collectively, "Company," "we," "us," or "our"). The Website serves both our clinical practice and our franchise system. By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our HIPAA Website Disclaimer, all of which are incorporated herein by reference.

We reserve the right to update, modify, or replace these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Website following any modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

2. About the Company

Shiva Physical Therapy, LLC is a physical therapy practice headquartered in Apex, North Carolina, providing musculoskeletal health and rehabilitation services through its proprietary S.H.I.V.A. Method™ framework. Shiva Physical Therapy Franchise, LLC is the franchisor entity that offers franchise opportunities to qualified individuals and entities seeking to operate under the Shiva Physical Therapy brand. Both entities operate under common ownership and share this Website.

3. This Website Does Not Provide Medical Advice

3.1 Informational Purposes Only

All content on this Website, including but not limited to text, graphics, images, videos, descriptions of treatment modalities, information about the S.H.I.V.A. Method™, and any other materials (collectively, the "Content"), is provided for general informational and educational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

3.2 No Provider-Patient Relationship

Accessing this Website, browsing its Content, submitting a contact form, or communicating with us through this Website does not establish a provider-patient, therapist-patient, or any other healthcare provider-patient relationship. A provider-patient relationship is established only through a formal in-person or telehealth evaluation conducted by a licensed physical therapist at a Shiva Physical Therapy clinic location.

3.3 Seek Professional Advice

Always seek the advice of a licensed physical therapist, physician, or other qualified healthcare provider with any questions you may have regarding a medical condition, treatment plan, or rehabilitation program. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

3.4 No Guarantee of Outcomes

Individual results from physical therapy treatment vary significantly based on the nature and severity of the condition, patient compliance, biological factors, and other variables. The Company does not guarantee specific outcomes, recovery timelines, or treatment results. Any testimonials, case studies, or before-and-after descriptions presented on this Website reflect individual experiences and should not be interpreted as a promise or guarantee of similar results.

3.5 Emergency Situations

This Website is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

4. Franchise Information Disclaimer

4.1 No Offer to Sell a Franchise

IMPORTANT FRANCHISE DISCLAIMER: This website and the information contained herein do not constitute an offer to sell a franchise or the solicitation of an offer to buy a franchise. The offer and sale of a franchise can only be made through the delivery of a Franchise Disclosure Document in compliance with the FTC Franchise Rule and applicable state laws. Certain states regulate the offer and sale of franchises. If you are a resident of one of these states, we will not offer or sell you a franchise unless and until we have complied with the applicable pre-sale registration, filing, and disclosure requirements in your state.

4.2 FTC Franchise Rule

Shiva Physical Therapy Franchise, LLC complies with the Federal Trade Commission's Franchise Rule (16 C.F.R. Part 436), which requires the delivery of a Franchise Disclosure Document to prospective franchisees at least 14 calendar days before the execution of any franchise agreement or the payment of any consideration.

4.3 North Carolina Compliance

Shiva Physical Therapy Franchise, LLC licenses federally registered trademarks (U.S. Registration Nos. 8,310,185 and 8,310,186) in conjunction with its franchise offering. Pursuant to N.C. Gen. Stat. 66-94(4), the sale of a marketing program made in conjunction with the licensing of a federally registered trademark is exempt from the registration requirements of the North Carolina Business Opportunity Sales Act (N.C. Gen. Stat. 66-94 through 66-100). The Company complies with all applicable federal franchise disclosure requirements.

4.4 No Earnings Claims

Unless specifically disclosed in Item 19 of the Company's Franchise Disclosure Document, Shiva Physical Therapy Franchise, LLC does not make any representations or guarantees regarding the earnings, income, profits, or financial performance of its franchise locations. This Website does not contain earnings claims, and no information on this Website should be interpreted as a projection or forecast of financial performance.

4.5 State-Specific Restrictions

Franchise offerings are not available in all states. Some states require franchise registration or filing before a franchise may be offered or sold. This Website does not constitute an offer to sell a franchise in any jurisdiction where such an offer would be unlawful.

4.6 Independent Investigation

Prospective franchisees are strongly encouraged to conduct their own independent investigation of the franchise opportunity, including consulting with a franchise attorney and financial advisor, before making any investment decision.

5. Intellectual Property Rights

5.1 Ownership

All Content on this Website is the property of Shiva Physical Therapy, LLC, Shiva Physical Therapy Franchise, LLC, or their respective licensors, and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Trademarks

The Shiva Physical Therapy name, the Shiva Physical Therapy logo, the S.H.I.V.A. Method™, the 5-Phase Regenerative Physical Therapy Framework®, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its principals. The following marks are federally registered with the United States Patent and Trademark Office: (1) the Shiva Physical Therapy standard characters mark (U.S. Registration No. 8,310,185, Principal Register, owned by Shiva Physical Therapy LLC); (2) the Shiva Physical Therapy logo design mark (U.S. Registration No. 8,310,186, Principal Register, owned by Shiva Physical Therapy LLC); and (3) the 5-Phase Regenerative Physical Therapy Framework standard characters mark (U.S. Registration No. 8,154,321, Supplemental Register, owned by Sivaprasad Parnam). All marks are registered in International Class 44 for physical therapy, medical, physical rehabilitation and physical therapy services, and medical services in the field of pain management and injury recovery. You may not use these marks without the prior written permission of the Company or the mark owner. Unauthorized use of any Company trademark may constitute trademark infringement and unfair competition in violation of federal and state law.

5.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to view or download a single copy of the Content solely for your personal, non-commercial use, provided you retain all copyright, trademark, and proprietary notices. This license does not include the right to modify, reproduce, distribute, display, perform, create derivative works from, or otherwise exploit any Content without our prior written consent.

"Copyright © 2026 Shiva Physical Therapy, LLC. All rights reserved."

5.4 License Termination

If you violate any provision of these Terms, your license to use the Content automatically terminates, and you must immediately destroy any copies you have made of any portion of the Content.

6. DMCA Copyright Takedown Procedures

If you believe that content on this Website infringes your copyright, you may submit a written notification pursuant to the Digital Millennium Copyright Act (17 U.S.C. 512) to our designated Copyright Agent. Your notification must include: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the material that is claimed to be infringing and its location on the Website; (c) your contact information, including name, address, telephone number, and email; (d) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the owner; and (f) your physical or electronic signature.

Send notices to: Shiva Physical Therapy, Copyright Agent, 1001 Pemberton Hill Rd, Suite 204, Apex, NC 27502. Email: info@shivaphysicaltherapy.com

7. User Conduct

You agree not to: (a) use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use; (b) attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website; (c) use any robot, spider, scraper, or other automated means to access the Website without our prior written permission; (d) introduce viruses, Trojan horses, worms, or other malicious or harmful material; (e) use the Website to transmit unsolicited advertising, spam, or promotional material; (f) impersonate any person or entity; or (g) reproduce, duplicate, copy, sell, or exploit any portion of the Website without our express written permission.

8. Account Responsibility

This Website does not currently offer user login or account creation for patients or general visitors. However, if account-based access is introduced in the future (such as franchisee portals or internal tools), you will be solely responsible for safeguarding your credentials, controlling access to your account, and promptly notifying the Company of any unauthorized use. The Company assumes no responsibility for misuse of any credentials or submitted information.

9. User Submissions

Any comments, feedback, suggestions, ideas, reviews, testimonials, or other information you submit to us through this Website or otherwise (collectively, "Submissions") will be treated as non-confidential and non-proprietary. By making any Submission, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Submission in any media. You represent that you own or have the necessary rights to make such Submission and that your Submission does not violate the rights of any third party. Do not include medical information, protected health information, or sensitive personal data in any Submission.

10. Third-Party Websites and Services

This Website may contain links to third-party websites, services, or resources. We provide these links for convenience only and do not endorse, sponsor, or assume any responsibility for the content, privacy policies, or practices of any third-party websites. Your interactions with third-party websites are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party website you visit.

11. Disclaimer of Warranties

THIS WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, OR SUITABILITY OF ANY CONTENT.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHIVA PHYSICAL THERAPY, LLC, SHIVA PHYSICAL THERAPY FRANCHISE, LLC, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, FRANCHISEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, PERSONAL INJURY, WRONGFUL DEATH, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THIS WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00).

13. Indemnification

You agree to defend, indemnify, and hold harmless Shiva Physical Therapy, LLC, Shiva Physical Therapy Franchise, LLC, and their respective officers, directors, employees, agents, affiliates, franchisees, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of or access to this Website; (b) your violation of these Terms; (c) your violation of any rights of another party, including any intellectual property, privacy, or proprietary right; or (d) any claim that your Submission caused damage to a third party.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

14.2 Jurisdiction and Venue

Any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the state or federal courts located in Wake County, North Carolina. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to the inconvenience of such forum.

14.3 Informal Resolution

Before initiating any legal proceeding, you agree to first attempt to resolve any dispute through good faith informal negotiation by sending written notice to the Company at the address listed below. If the dispute is not resolved within thirty (30) days, either party may proceed with formal legal action.

14.4 Waiver of Class Action

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15. Children's Privacy

This Website is not intended for or directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided personal information through this Website, please contact us immediately so we can remove such information.

16. General Provisions

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any provision shall constitute a continuing waiver. These Terms, together with the Privacy Policy and HIPAA Website Disclaimer, constitute the entire agreement between you and the Company regarding your use of this Website. Nothing in these Terms shall affect the terms of any separate franchise agreement, Franchise Disclosure Document, or other contractual arrangement between you and the Company. The Company may freely assign these Terms; you may not assign or transfer your rights without our written consent.

17. Contact Information

For questions about these Terms of Use, please contact:

Shiva Physical Therapy, LLC / Shiva Physical Therapy Franchise, LLC

1001 Pemberton Hill Rd, Suite 204
Apex, NC 27502

Phone: 919-342-9949

Email: info@shivaphysicaltherapy.com

Franchise Email: franchise@shivaphysicaltherapy.com

Website: https://shivaphysicaltherapy.com/